Your inbox, connected to your matters
The Writford Outlook add-in brings AI drafting, matter linking, and time capture into Microsoft 365. Email stays inside your workflow instead of sitting outside it.
How do solicitors file emails to a matter?
By saving them to the matter rather than leaving them in a mailbox. Writford's Outlook integration lets a solicitor file an email to the right matter without leaving the inbox, draft replies with AI, and capture the time spent on that email in the same step.
- Do I have to leave Outlook?
- No. The add-in works inside Outlook, so filing an email to a matter happens where the email already is.
- Can I record time on an email?
- Yes, in the same step as filing it, which is the point at which email time is normally lost altogether.
- Does Writford delete anything from my mailbox?
- No. Writford holds a copy and Microsoft holds the original. Removing something in Writford never deletes the message in Outlook.
- Can AI help draft the reply?
- Yes, with the matter's context available, so the reply refers to the right facts.
- Does calendar sync work too?
- Yes. Calendar events and Microsoft To Do tasks can sync alongside mail.
AI-assisted drafting without leaving your inbox
The Writford Outlook add-in puts AI drafting inside Microsoft 365. Open an email, hit the Writford panel, and get a draft reply that reflects the matter context. The same quality of drafting you get in the main platform, available from your inbox without switching apps.
- AI draft and rewrite available on any email in Outlook
- Drafts use the matter context for more relevant responses
- Formal tone, correct UK legal correspondence conventions
- Available in Outlook desktop, web, and mobile
- Works alongside your existing email workflow, no disruption
Emails that belong to a matter, saved there
Client emails are part of the matter record. An email thread that only lives in your inbox is not auditable, not shareable with colleagues, and not visible to supervision. Linking emails to matters from the Outlook panel takes one click and keeps correspondence where it belongs.
- Link any email or thread to a matter from within Outlook
- Linked emails appear in the matter's activity timeline
- Colleagues with matter access can see linked correspondence
- No forwarding to a case management system, no duplication
- Supervision and compliance visibility for all linked emails
Capture time spent on email without a separate step
Reading and responding to client emails is billable. It is also one of the most under-recorded categories of time, because recording it requires going to a separate system after you finish. The Writford Outlook add-in lets you log time against a matter directly from the email panel.
- Log billable time against a matter from within Outlook
- Time entry drafts created from email activity
- Entries queue in the matter's WIP for review before billing
- Removes the manual step of going to the billing system separately
- Works with the same billable/non-billable split as the main platform